Cookie Policy – Youcaps.ai

Effective Date: June 1, 2026 Last Revised: May 11, 2026 Version: 1.0

What This Policy Is About

This Cookie Policy explains what cookies and similar tracking technologies Youcaps.ai uses, why we use them, and your choices regarding these technologies. Key Principle: We do not place tracking cookies without your prior consent (except for essential cookies required for the website to function).

1. Introduction

A cookie is a small text file stored on your device when you visit a website. This policy explains:

2. What Are Cookies?

2.1 Definition

A cookie is a small text file stored on your device (computer, phone, tablet) when you visit a website. Cookies can be:

2.2 Why Websites Use Cookies

Cookies enable websites to:

3. Cookies We Use

3.1 Categories of Cookies

Category Required for Site? Need Consent? Examples Purpose
Essential/Required YES NO Session ID, CSRF token, security cookies Login, security, functionality
Analytics NO YES Google Analytics 4 (GA4), Hotjar Understanding user behavior, improvements
Marketing NO YES Facebook Pixel, Google Ads, LinkedIn Retargeting ads, conversion tracking
Functional/Preferences NO YES (optional) Language preference, theme choice Store your preferences
Third-party/External NO YES Intercom chat, external widgets Partner integrations

3.2 Essential Cookies (No Consent Needed)

These cookies are required for the website to function and don't need your consent:

Cookie Name Set By Purpose Duration
session_id Youcaps.ai Keeps you logged in Session (removed at logout)
csrf_token Youcaps.ai Prevents CSRF attacks Session
security_flags Youcaps.ai Security/fraud prevention Session to 24 hours
cookie_consent_status Youcaps.ai Records your cookie preferences 1 year
preferred_language Youcaps.ai Remembers your language choice 1 year

No opt-out available for essential cookies (they're required for security and functionality).

3.3 Analytics Cookies (Consent Required)

We use Google Analytics 4 (GA4) to understand how users interact with our site:

What We Track Pages visited, features used, time spent, referral source, device type, country
What We DON'T Track Health data, payment information, login credentials, personal identifiers (except Google ID)
Data Destination Google Analytics servers (USA); data transferred under Standard Contractual Clauses (SCCs)
Retention 2 years of user activity data; 4 months for event data
Your Choice Opt out anytime in cookie banner or install Google Analytics Opt-out Extension

GA4 Cookies:

Cookie Purpose Duration
_ga Unique user identifier 2 years
_ga_[PROPERTY_ID] Session and property tracking 2 years
_gid Session identifier 24 hours

Privacy Note: GA4 data is pseudonymized (not tied to your name). Youcaps.ai cannot see which specific actions individual users take, only aggregate trends.

3.4 Marketing/Retargeting Cookies (Consent Required)

We use third-party pixels to show you relevant ads on other websites:

Platform Purpose Data Shared Opt-Out
Facebook Pixel Retargeting ads on Facebook/Instagram Visits, events, conversions (not health data) Facebook Ad Preferences
Google Ads Retargeting ads on Google Display Network Visits, conversions, device info Google Ad Settings
LinkedIn Insight Tag B2B analytics and retargeting Visits, conversions LinkedIn Privacy Settings
Important: These cookies do NOT track your health data or actual supplement selections. They only note that you visited youcaps.ai so we can show you relevant ads later.

4. Cookie Consent & Management

4.1 How We Get Your Consent

First Visit: You see a cookie consent banner with options:

Important: We do not place analytics or marketing cookies until you consent.

4.2 Your Preferences

Once you make a choice, we:

4.3 Changing Your Cookie Preferences

On Our Site:

  1. Scroll to bottom of page > "Cookie Settings"
  2. Or go to Settings > Privacy > Cookie Preferences
  3. Select/deselect cookie types
  4. Click "Save Preferences"

In Your Browser:

Every browser has built-in cookie management:

5. Third-Party Data Sharing

5.1 What Information Is Shared with Third Parties?

Third Party Information Shared Purpose Legal Basis
Google Analytics 4 Pages visited, events, device type, pseudonymized user ID Analytics & site improvements Your consent
Facebook Pixel Visit events, conversions, device info (no health data) Retargeting ads Your consent
Google Ads Visit events, conversions (no health data) Retargeting ads Your consent
Stripe Payment info, billing address Payment processing Contractual necessity
Health Data: None of these third parties receive your health questionnaire, medications list, or supplement recommendations.

6. Your Rights & Choices

6.1 Right to Refuse Cookies

You can:

We cannot:

6.2 Cookie Preference Center

Click the "Manage Cookies" button (at bottom of page) to access our preference center where you can:

11. Frequently Asked Questions (FAQ)

Q: Do you sell my data to advertisers?

A: No. We share aggregated, anonymized data with analytics tools (Google Analytics) to improve our site. We do not sell personal data.

Q: Can I use Youcaps.ai if I disable cookies?

A: You can use it, but some features may not work properly. Essential cookies (login, security) are required.

Q: What happens if I clear my cookies?

A: You'll be logged out, and your preferences (language, theme) will reset. You'll see the cookie banner again and need to consent again.

Q: Why do I see Youcaps.ai ads on other websites?

A: That's Facebook/Google retargeting based on your visit to our site. You can opt out in your Facebook/Google ad settings.

Q: Does Youcaps.ai sell health data to third parties?

A: No. Health data is never shared with marketing/advertising partners. Only anonymized analytics are shared with Google Analytics.

Q: How do I opt out of all non-essential cookies?

A: Click "Reject Optional" in the cookie banner, or go to Settings > Privacy > Cookie Preferences and toggle off all non-essential categories.

Q: Can I withdraw my cookie consent?

A: Yes. Change your preferences anytime via Settings > Privacy > Cookie Preferences.

Contact & Questions

Email: [email protected]

Questions about: